Refund & Cancellation Policy

1. Free Preview & Pre-Purchase Syllabus Inspection

The Trade Library makes designated introductory lessons, course syllabi, and interactive calculator previews freely accessible without payment or account credentials. Prospective learners are strongly encouraged to inspect the free sample previews, course outlines, visual chart breakdowns, and written curriculum format prior to purchasing paid enrollment.

2. Strict No-Refund Policy on Instant-Access Digital Educational Goods

Because all courses, lesson guides, visual diagrams, interactive calculators, and study resources provided by The Trade Library are digital goods delivered instantaneously upon payment confirmation, all sales are final and non-refundable once enrollment access is granted.

• Immediate Delivery of Intellectual Property: Completing checkout immediately unlocks proprietary written curriculum, mathematical frameworks, and architectural market diagrams. Once digital access is delivered, the educational value cannot be returned or revoked.
• No Discretionary or Change-of-Mind Refunds: We do not offer refunds, partial credits, or subscription rollbacks for personal change of mind, lack of completion, perceived difficulty, or changing personal circumstances.
• 12-Month Entitlement Guaranteed: Every enrolled student receives an uninterrupted 12-month access entitlement to the complete course curriculum, lesson updates, and diagnostic quizzes from their registration date.

3. Duplicate Transaction Protection (Sole Exception)

The sole exception to our strict no-refund policy is in verified cases of duplicate automated payment processing. If an inadvertent double-click, network timeout, or gateway synchronization anomaly results in multiple charges for the exact same course on the same student account:

• Our administrative team will promptly verify the duplicate ledger entries.
• The redundant transaction will be reversed and credited back to the original source payment method per standard USDT (BEP-20) or card payment settlement procedures within 3 to 5 business days.
• Standard banking turnaround for duplicate card reversals is 5 to 7 business days following administrative review.

4. Support & Duplicate Inquiries

To report an accidental duplicate transaction or inquire regarding your billing record:

1. Send an email from your registered student email to support@thetradelibrary.in.
2. Provide your Order Reference ID, Transaction Hash, or Payment ID.
3. Specify the enrolled course title and timestamp of the transaction.

Our student administration team will acknowledge your inquiry within 24 business hours.