Support & Academic Inquiries
Have an administrative question, technical inquiry with course access, or curriculum question? Reach out to our team below.
Submit an Inquiry
For enrolled learners with specific lesson questions, please use the Doubt Desk inside each lesson for contextual review. Inquiries submitted here are recorded in our administrative review system for staff response.
Official Channels
support@thetradelibrary.in
Inquiries are logged in our administrative database and reviewed systematically during business days.
support@thetradelibrary.in
Dedicated learner support and academic review desk. Inquiries acknowledged within 24 to 48 hours; resolution within 5 to 15 business days. Operating hours: Monday–Friday, 09:00–18:00 UTC.
Enrolled students should submit questions directly inside the lesson classroom via the Doubt Desk tab. Questions submitted there are tied directly to the relevant curriculum module.
Classroom & Study Troubleshooting
• Lesson not loading or rendering? If an interactive SVG diagram or quiz does not render as expected, verify that JavaScript is enabled in your browser and refresh the page.
• Accessing enrolled lessons: Ensure you are logged into the account used during checkout. Once enrolled, your curriculum modules unlock immediately in your account dashboard.